Efective Date: 22-07-2026
Welcome to Shene Cosmetics (“Company These Terms and Conditions govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.
- Company Information
Shene Cosmetics is a beauty and cosmetics brand dedicated to providing high-quality cosmetic and skincare products.
For questions regarding these Terms and Conditions, please contact us at:
Email: [hello@shenecosmetics.com
Website: [http://shenecosmetics.com
- Eligibility
By using our website or purchasing our products, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
- Products and Services
We strive to ensure that all product descriptions, pricing, images, and information displayed on our website are accurate. However, we do not guarantee that all information is free from errors.
We reserve the right to:
Modify product offerings at any time.
Discontinue products without notice.
Correct pricing or description errors.
Refuse or cancel orders when necessary.
- Orders and Payments
All orders are subject to acceptance and availability.
By placing an order, you agree that:
You are authorized to use the payment method provided.
All information supplied is accurate and complete.
Payment must be received before products are shipped.
We reserve the right to cancel any order suspected of fraud or unauthorized activity.
- Pricing
All prices are listed in [pound and US dollars ].
Prices may change without prior notice. Taxes, shipping fees, customs duties, and other applicable charges may be added during checkout where applicable.
- Shipping and Delivery
We aim to process and ship orders promptly; however, delivery times are estimates only.
Shene Cosmetics is not responsible for delays caused by:
Shipping carriers
Customs processing
Weather conditions
Events beyond our reasonable control
Risk of loss and ownership transfer to the customer upon delivery.
- Returns and Refunds
Customer satisfaction is important to us.
Due to the nature of cosmetic and personal care products, opened or used items may not be eligible for return unless defective or damaged.
To request a return or refund:
Contact us within 3 days of receiving your order.
Provide proof of purchase.
Return products in their original condition where applicable.
Refunds will be processed within 7/14 days upon receiving the returned products unopened according to our Refund Policy.
- Product Use and Safety
Customers are responsible for reading all product instructions and ingredient information before use.
We recommend performing a patch test before using any cosmetic or skincare product.
Shene Cosmetics is not liable for adverse reactions resulting from:
Failure to review ingredients
Misuse of products
Known allergies or sensitivities
If irritation occurs, discontinue use immediately and seek medical advice if necessary.
- Intellectual Property
All content on our website, including but not limited to:
Logos
Product names
Images
Graphics
Text
Videos
Designs
is the property of Shene Cosmetics and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written consent.
- User Conduct
You agree not to:
Violate any applicable laws.
Use the website for fraudulent purposes.
Interfere with website security or functionality.
Upload malicious software or harmful content.
We reserve the right to terminate access for users who violate these terms.
- Limitation of Liability
To the fullest extent permitted by law, Shene Cosmetics shall not be liable for any indirect, incidental, consequential, or special damages arising from:
Use of our products
Website access or inability to access the website
Delays in delivery
Product misuse
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
- Disclaimer
Our products are intended for cosmetic purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary between individuals.
We make no guarantees regarding specific outcomes from the use of our products.
- Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in that policy.
- Force Majeure
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, labor disputes, internet outages, or transportation disruptions.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom .
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
- Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes will become effective immediately upon posting on our website.
Continued use of our website after updates constitutes acceptance of the revised Terms.
- Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
Shene Cosmetics
Email:hello@shenecosmetics.com
Website:[http://shenecosmetics.com/
Business Address:Revolut Ltd
30 South Colonnade, E14 5HX, London, United Kingdom